Refund policy

🌙 Return Policy – Moon Cycle Market

At Moon Cycle Market, we thoughtfully curate wellness goods from trusted suppliers. Because of the varied nature of our products and shipping partners, return policies may differ by item.

Please carefully read the return information on each product page before placing your order. If you’re unsure, we’re happy to clarify — just reach out prior to purchase.

🔁 General Return Terms

• Return windows vary. Please check the product listing for the return window

• All return requests must be initiated within the product’s stated return window.

• Return shipping costs are the responsibility of the customer.

• Original shipping fees are non-refundable.

• Items must be unused, in original condition, and in original packaging (if applicable).

• Some products are final sale and not eligible for return — these will be clearly marked.

📦 How to Request a Return

To initiate a return, email us at [mooncyclemarket@gmail.com] with your order number, the product name, and reason for return. We’ll reply with instructions and the return address (often the supplier’s fulfillment center).

Returns sent without prior authorization may not be accepted.

❗Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 3 days of delivery with clear photos of the issue. We’ll work quickly with the supplier to resolve it.

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